11 January 2021

WE ARE OPEN

Optometrists have been given permission from the regulatory bodies to see all patients. Anyone who feels their vision may have changed or requires new or replacement spectacles, who is anxious about their eyesight or is in an at risk group (eg glaucoma, diabetics) will be prioritised, but all routine appointments
are possible. This also includes contact lens patients. Please telephone us on 01670 513175 to arrange an appointment.

Changes in Procedures due to COVID-19

All patients are asked to read and follow this advice carefully prior to attending the practice. Do not attend if you have COVID-19 symptoms, or have been in contact with someone who has them.

• We are operating a ‘locked door’ policy, all visits to the practice require an appointment
• We are restricting patient numbers to maintain social distancing
• We ask you to attend on time please, arriving early may mean you are asked to wait outside, and if too late, you may be asked to re-arrange
• On arrival you will be asked to sanitise your hands, please do not wear gloves
• Wearing a mask is now mandatory, but we can see patients who are medically exempt
• Please attend alone unless you are the parent of a child under 16, or a carer
• For your protection staff will be using PPE where appropriate, all staff will be checked daily for raised temperature and have twice weekly lateral flow tests.
• We have a robust COVID-19 health and safety policy and have completed a risk assessment in line with Government guidelines
• Our Optometrists have completed training in performing eye examinations under these new guidelines

We ask for your understanding and co-operation during these unprecedented times; our policies and procedures have been implemented to protect you, the patient, and us, the staff.

Thank you